Microfinance Institution Keeps Branch and Agent Channels Accountable With Ollandi

Summary

A microfinance institution serving traders and farmers through branches and field agents deployed Ollandi across branch connectivity, core banking, mobile money integrations and identity. Head office now knows which channels are offline and why, and reconciliation is planned rather than discovered.

Before Ollandi

• Branches connect over fibre, 4G and satellite links of varying reliability.
• When a branch or agent lost connection, transactions were recorded offline and reconciled days later.
• Branch outages, core banking faults and mobile money integration failures could not be told apart.
• Use of agent and staff credentials in the field had limited visibility.

After Ollandi

• Each branch and agent channel is tracked as a path to core banking, including backup links and offline queuing.
• Integration failures affecting all branches are handled as one case and routed to the partner owner.
• Credential use outside an agent's assignment or a staff member's normal hours is raised for review with its event history.
• Evidence is available for internal audit and the regulator.

Deployment

• Product: Ollandi, reasoning over connectivity, core banking, integrations and identity.
• Operating control: Observe & Notify. Ollandi does not change systems or customer accounts.

By the numbers

Measured across Glemad's production deployments and published in the the earlier model research research paper:

• Threat coverage: 40 to 60% more multi-step attack chains identified than siloed detection tools.
• False positive rate: 1.2%, against an industry average of 23.5%.

These figures come from environments with mature telemetry and defined policy baselines. Results depend on the quality of the telemetry available.