Glemad

    Legal

    Privacy Policy

    Learn how Glemad collects, uses, and protects information processed through ADT and the PulseADT.

    1. Scope

    This Privacy Policy describes how Glemad collects, uses, and shares information when you use ADT, the PulseADT, APIs, or related services. It applies to customers, partners, and visitors accessing our sites or products.

    2. Data We Collect

    Account data such as contact information, authentication credentials, and billing details.

    Usage data including logs, telemetry, prompts, and system metadata needed to operate and secure ADT.

    Content that you upload or process through ADT, which is handled according to your contracts and region-specific requirements.

    3. How We Use Data

    Provide and improve our services, including model training, safety evaluations, and support.

    Detect abuse, comply with security obligations, and meet regulatory requirements.

    Communicate with you about updates, research, and operational notices.

    4. Sharing & Transfers

    We may share information with trusted subprocessors, regulators, or partners fulfilling obligations on our behalf. Transfers are performed under appropriate safeguards, including data processing agreements and regional residency controls.

    5. Your Choices & Rights

    Depending on your jurisdiction you may request access, correction, deletion, or portability of personal data. Contact privacy@glemad.com or your account representative to exercise these rights.

    6. Security

    Glemad implements technical and organizational measures such as encryption, access controls, auditing, and incident response to protect information processed by ADT.

    7. Retention

    We retain information only as long as necessary to fulfill the purposes described here or as required by law. Customer-specific retention schedules can be specified in enterprise agreements.

    8. Contact & Updates

    We may update this Policy to reflect regulatory or operational changes. Material updates will be communicated through the PulseADT or email. Questions can be directed to privacy@glemad.com.