Global Terms of Service

Welcome to Glemad. These Terms of Service (“Terms“) govern your access to and use of Glemad Inc.’s websites, software, cloud services, mobile applications, and any other offerings (collectively, the “Services”).
By using our Services, you agree to be bound by these Terms and our Global Privacy Policy and Cookies Policy. If you do not agree, do not use the Services.

1. Who We Are

Glemad Inc. (“Glemad,” “we,” “us,” or “our”) is a multinational technology corporation headquartered in the United States, with operations in Nigeria, Rwanda, and beyond. We offer AI-powered software solutions, cloud platforms, and enterprise technologies for individuals, businesses, and governments.

2. Eligibility

To use our Services, you must:

• Be at least 18 years old or have parental/legal guardian consent

• Have the legal authority to enter into a binding agreement

• Comply with applicable local, regional, and international laws

If you’re using Glemad Services on behalf of a business or organization, you represent that you have authority to bind them to these Terms.

3. Account Registration

To access certain Services, you may be required to create an account and provide accurate, complete information. You’re responsible for:

• Maintaining the confidentiality of your login credentials

• All activities that occur under your account

We reserve the right to suspend or terminate your account if any information is false, misleading, or violates these Terms.

4. Use of Services

You agree to use our Services only for lawful purposes and in accordance with these Terms. You must not:

• Violate any applicable laws or regulations

• Infringe upon the rights of others

• Introduce malware, viruses, or other harmful code

• Reverse-engineer, copy, resell, or misuse our Services

5. Intellectual Property

All content and technology provided through our services, including software, code, logos, branding, designs, and trademarks, are owned by or licensed to Glemad. You receive a non-exclusive, non-transferable, revocable license to use our Services in accordance with these Terms.

You may not:

• Reproduce or distribute our content without permission

• Remove or alter proprietary notices

6. Data Protection & Privacy

Your privacy is our commitment. Our data practices comply with:

• GDPR (European Union)

• NDPR (Nigeria)

• CCPA/CPRA (California, USA)

• Other regional data privacy laws

For full details on how we collect, use, and protect your data, please review our Privacy Policy and Cookies Policy.

7. Payments and Billing

Some Services may require payment. You agree to:

• Provide accurate billing details

• Pay all charges in accordance with your subscription or usage plan

• Authorize us to process payments via your chosen method

We use secure third-party payment processors and do not store your full payment information.

8. Termination

We may suspend or terminate your access to the Services:

• If you breach these Terms

• If required by law or regulatory authority

• Upon reasonable notice, for business or operational reasons

You may terminate your account at any time. Upon termination, you may lose access to your data or content stored on our platforms unless otherwise agreed.

9. Disclaimers and Limitation of Liability

Our Services are provided “as is” and “as available” without warranties of any kind. We do not guarantee:

• Uninterrupted or error-free service

• That defects will be corrected

• That our services are free from harmful components

To the maximum extent permitted by law, Glemad is not liable for indirect, incidental, special, or consequential damages, including data loss, business interruption, or loss of profits.

10. Indemnification

You agree to indemnify and hold harmless Glemad, its directors, employees, partners, and affiliates from any claims, damages, or liabilities resulting from:

• Your misuse of the Services

• Your breach of these Terms

• Your violation of applicable laws or third-party rights

11. Governing Law

These Terms are governed by:

• Wyoming, United States law, for users based in the Americas and international jurisdictions

• Nigerian law, for services rendered in Nigeria

• Rwandan law, for services rendered in Rwanda

• Applicable regional data and digital laws, where required

Disputes will be resolved in the courts of the respective jurisdiction, unless otherwise agreed.

12. Changes to the Terms

We may revise these Terms from time to time. We will notify users of significant changes via:

• Email (if registered)

• Notice on our website

• Updated “Last Updated” date

Continued use of our Services after such changes constitutes acceptance.

13. Export Control

You may not use or access our Services if you are located in a country subject to embargo or sanctions under U.S., EU, or UN regulations. You also agree not to use the Services for any illegal or prohibited purposes.

14. Third-Party Services

Some features or integrations may link to third-party services. We are not responsible for their content, policies, or practices. Use of third-party services is subject to their own terms.

15. Payment Terms

All payments made to Glemad are final and non-refundable, except in the following condition:

• If Glemad expressly declares in writing that we are unable to fulfill the job or service as outlined in the agreed Scope of Work, a full or partial refund (as applicable) may be issued at our discretion.

Cancellation Policy
If a client cancels a project or service after work has commenced, the client agrees to pay for all expenses incurred and work completed up to the point of cancellation. This includes, but is not limited to:

• Time billed

• Resources allocated

• Third-party services or tools engaged

• Any non-recoverable costs or commitments made in anticipation of the project

We reserve the right to invoice such amounts, and payment is due within the agreed billing cycle. Failure to make payment may result in service suspension, collection efforts, or legal action as deemed appropriate.

16. Contact Us

For questions about these Terms, or your use of our Services:

Glemad Legal & Compliance
📧 [email protected]
📬 30 N Gould St Ste R, Sheridan, WY 82801, United States

By using Glemad, you acknowledge and agree to these Terms.
Your trust and safety remain our priority.