Managed IT Services for Hospitality Industry in Lagos
With the option of scaling IT support services up or down based on your needs and budget, we have develop a managed IT services plan that helps you avoid it infrastructure investment or overspending.
Managed information technology services” meaning More results. Managed IT services provides a budget-friendly solution to managing your IT infrastructure and software. By outsourcing key IT operations, you save on the costs of hiring full-time IT staff.
Managed IT Services for Hospitality Industry in Lagos
Save Cost
Competitive pricing without compromising on quality.
Unlimited support
We focus on delivering results that meet your business goals.
Managed IT Services Glemad Delivers
For each client, we provide a customized scope of managed IT services.
Managed IT Services for Hospitality Industry in Lagos
- Web Application Management
- Monitoring of the application with a focus on important metrics, such as response time and web application availability.
- Application diagnostics.
- Modernization of applications (including application re-engineering, re-architecting, redesign).
- Continual delivery of new features and design experiments in application evolution.
- Managed security
- Security audits.
- Vulnerability assessment.
- Penetration testing.
- Compliance program
- Planning/assessment.
- IT infrastructure assessment
- Analysis of the current state of the IT infrastructure with a focus on security, operational effectiveness, and scalability
- Roadmap for IT infrastructure optimization that includes practical answers to the issues found.
- Optimization of IT infrastructure costs.
- IT infrastructure monitoring 24/7
- Configuring infrastructure monitoring and alerting tools (we commonly opt for Prometheus or Nagios).
- Reporting on each infrastructure node's availability, uptime, and response time.
- nvestigating issues to keep the infrastructure productive.
- Network Operations Center that is Outsourced (NOC).
Managed IT Services for Hospitality Industry in Lagos
- Remote IT help desk
- L1 help desk – resolution of user issues.
- L2 help desk – resolution of technical issues that don’t require code changes.
- L3 help desk – resolution of technical issues at the code level.
- Cloud recources management
- Infrastructure management for AWS, Azure, and multiple clouds.
- Cloud infrastructure deployment.
- Migration of applications and data to the cloud. monitoring and improvement of the cloud.
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Utilizing cutting-edge managed technology for business transformation
Glemad's mission is to help companies manage and grow a sustainable business in order to increase productivity and performance.
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How We Reduce Risk and Make Cooperation Comfortable
Flexible forms of collaboration
Glemad is a full-service MSP provider; we can handle every aspect of IT for your business. Additionally, we encourage joint management and can delegate tasks to your internal IT infrastructure department or other IT services providers.
Knowledge exchange
When working in the co-managed cooperation mode, we coordinate the knowledge transfer to your architects, developers, testers, DevOps engineers, IT support specialists, database administrators, and security administrators.
Efficient communication
We decide on the best channels and timing for our correspondence based on your personal preferences (tools, level of detail, timing). If your team doesn't speak English, we'll probably give them a language-specific point of contact.
Delivery of services based on SLAs
By writing down and signing an SLA that details the services that will be provided, the conditions, and the KPIs, we ensure service transparency and foster trust.
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Partnerships and recognitions
Success Story
Managed IT Services: Our Proocess
Managed IT services for hospitality industry in Lagos
Scope of Our Managed IT Services
Glemad provides complete managed IT services for:
- Hardware
- Desktops
- Laptops
- Mobile devices
- IoT devices
- Software
- Custom applications
- SaaS applications
- Cloud applications
- Website
- Storage
- Databases
- Data warehouses
- Data lakes
- Cloud data storage
- Networks
- Switches
- Routers Wireless access points
- Modems Hubs Servers
How Much Will It Cost?
Based on the characteristics of the IT infrastructure, a fixed monthly price. The predictable service scope that is identified during the transition phase is advantageous. To avoid significant one-time charges, we factor the costs of one-time operations into the monthly support budget and progressively implement any process modifications.
Pay-per-use, where a monthly fee represents a portion of the cloud provider’s monthly expenses. The percentage is based on how many cloud resources are used.
If purchased through Glemad, cloud services are billed as part of the service. We will be happy to provide you an estimate.